Frequently Asked Questions
How do I join Simply for Strings Rewards?
Simply create an account and start earning. If you have a Simply for Strings account, you are already a part of our program! Login to check your points balance.
How do I earn points?
There are many ways to earn points including shopping online and in-store, following us on socials, reviewing your recent purchases and more!
How do I redeem points?
Redeem your points by selecting your reward on the checkout page. No code required!
How do I know how many points I have?
You can check your points balance on your Account Page or on our Rewards Page. Available rewards will show on the checkout page when you are completing your order.
How many points can I redeem at a time?
You can redeem up to 4000 points at a time.
Is there a minimum spend for when I redeem my points?
There is no minimum spend when you redeem your points. However, some bonus rewards (such as your Birthday reward) have a minimum spend.
Can I earn and redeem points when shopping in-store?
Yes, you can! Just make sure you give the sales associate your email address so they can find your account.
Do my points expire?
Your points expire 12 months after the date earned, so make sure you redeem them when you can!
Does it cost to join?
Nope, Simply for Strings Rewards is 100% free to join!
How does the referral program work?
Do you have a friend, student or teacher who hasn’t shopped at Simply for Strings before? Enter their email address, along with your details, and your friend will automatically receive an email with a $10 discount code redeemable on purchases over $99. Once your friend makes their first purchase, you will receive 1000 points.
How is my tier determined?
Your Simply for Strings Rewards tier is determined by the amount you spend in a 12-month time period. As you move through the Seasons, you will unlock even more benefits!
Spring: $0–$749
Summer: $750–$1499
Autumn: $1500–$4999
Winter: $5000
I was a member of the previous SFS Rewards Program - are my points still valid?
Yes! If you were a member of our old rewards program, we have already saved and transferred your points balance across. Login to check your points balance.